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*The CU DG 3 Transversal / Soft Skills is designed only for Blue Collars. The White Collars already have covered these
contents when attending higher education programs.

Learning Outcomes - CU DG 3 Transversal / Soft Skills*

LEVEL Factual and broad concepts of: WC
BC
KNOWLEDGE Vertical and horizontal

communication
Ethics
The learner is expected to:

Interpret and execute with
property terminology in the
communication among
colleagues in the same team or
with members from different
hierarchical level.

SKILLS Use active listen in the process

of communication among
his/her co-workers.

Use different communication
techniques for reporting.

Predict the impacts of a correct
and incorrect classification of
information, when developing
specific procedures.

*The CU DG 3 Transversal / Soft Skills is designed only for Blue Collars. The White Collars already have covered these
contents when attending higher education programs.

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